Last Updated: [03/01/2026]
Introduction
Welcome to Poocii (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Poocii website, products, services, and any related content (collectively, the “Site”).
By accessing, browsing, or using the Site, or by purchasing any products from Poocii, you agree to be bound by these Terms, our Privacy Policy, and our Return Policy, all of which are incorporated herein by reference. If you do not agree, you must discontinue use of the Site immediately.
Use of the Site
The Site is intended for personal, non-commercial use only. You agree not to use the Site for any unlawful purpose or in any manner that could damage, disable, disrupt, or interfere with the Site or any other user.
Poocii reserves the right, in its sole discretion, to restrict, suspend, or terminate your access to the Site at any time and without notice.
Product Information & General Disclaimer
All information on the Site, including product descriptions, images, sizing guidance, recommendations, and related content, is provided for general informational purposes only.
Poocii does not guarantee that:
- Product descriptions are complete, accurate, or current.
- Colors or sizes displayed on your device accurately reflect the product.
- Products will be suitable for all pets, breeds, sizes, behaviors, or conditions.
Pet products involve inherent risks due to variability in pet behavior, environment, and usage. You assume all responsibility for determining whether any product is appropriate for your pet.
Poocii makes no representations that use of any product will prevent injury, escape, damage, or harm to pets, people, or property.
No Professional Advice
Content provided by Poocii, including blogs, guides, FAQs, reviews, or customer support communications, does not constitute veterinary, medical, behavioral, legal, or professional advice.
Always consult a licensed veterinarian, trainer, or qualified professional regarding your pet’s specific needs. Reliance on any information provided by Poocii is at your own risk.
Orders, Pricing & Availability
All prices, descriptions, and availability are subject to change without notice. Poocii reserves the right to:
- Refuse or cancel orders.
- Limit quantities.
- Correct pricing or description errors.
Payment processing is handled by third-party providers. Order fulfillment is subject to availability and external factors.
Customized Products
Certain Poocii products may be customized or personalized. All customized items are final sale, except as expressly stated in the Return Policy. You are responsible for reviewing all customization details prior to purchase.
Returns & Refunds
All returns, refunds, and exchanges are governed exclusively by the Poocii Return Policy, which is incorporated into these Terms. Poocii reserves the right to deny any return that does not comply with policy requirements.
User-Generated Content
Users may submit content such as reviews, photos, videos, comments, or testimonials (“User Content”).
By submitting User Content, you:
- Represent that you own or have rights to the content.
- Grant Poocii a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute the content.
- Agree that User Content does not constitute professional advice or guaranteed results.
Poocii is not responsible for User Content and does not endorse opinions expressed by users. We reserve the right to remove any content at our discretion.
Intellectual Property
All Site content, including text, images, logos, graphics, product designs, and software, is the property of Poocii or its licensors and is protected by applicable intellectual property laws.
Unauthorized use is strictly prohibited.
Third-Party Links
The Site may include links to third-party websites. Poocii does not control and is not responsible for third-party content, products, or practices. Use of third-party sites is at your own risk.
Disclaimer of Warranties
All products, services, and content are provided “AS IS” and “AS AVAILABLE.”
To the fullest extent permitted by law, Poocii disclaims all warranties, express or implied, including but not limited to:
- Merchantability.
- Fitness for a particular purpose.
- Non-infringement.
Poocii does not warrant uninterrupted access, error-free operation, or that the Site is free from harmful components.
Limitation of Liability
To the maximum extent permitted by law, Poocii shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:
- Loss of profits or revenue.
- Loss of data.
- Personal injury.
- Pet injury, illness, loss, or death.
- Property damage.
Arising from or related to:
- Use or misuse of the Site.
- Purchase or use of products.
- Reliance on information provided.
This applies under any legal theory, including contract, tort, negligence, or strict liability.
Indemnification
You agree to indemnify, defend, and hold harmless Poocii, its owners, officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, or expenses (including attorneys’ fees) arising from:
- Your use of the Site.
- Your violation of these Terms.
- Your use of Poocii products.
- Any harm caused to pets, persons, or property.
Force Majeure
Poocii shall not be liable for any delay or failure to perform due to causes beyond reasonable control, including but not limited to natural disasters, pandemics, shipping delays, supply chain disruptions, labor shortages, government actions, or technical failures.
Arbitration & Class Action Waiver
Please read carefully. This affects your legal rights.
Any dispute arising out of or relating to these Terms, the Site, or Poocii products shall be resolved through binding arbitration on an individual basis, rather than in court.
You agree to waive any right to participate in a class action, collective action, or representative proceeding.
Arbitration shall be conducted in Missouri under applicable arbitration rules. Each party shall bear its own costs unless otherwise required by law.
Governing Law & Jurisdiction
These Terms shall be governed by the laws of the State of Missouri, without regard to conflict-of-law principles.
Severability
If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.
Changes to Terms
Poocii may update these Terms at any time. Continued use of the Site constitutes acceptance of the revised Terms.
Contact
Questions regarding these Terms should be submitted through the Poocii Contact Page.
Exchanges (If Applicable)